REPORTING CHANNEL
How to Report Content on Fotto
This document is an extension of the manifesto of the Fotto platform and aims to formally communicate how the reporting channel works for issues related to inappropriate or improper content (such as copyright or trademark violations, cases of violence, abuse, nudity, or inappropriate behavior by the photographer) and/or issues of exclusivity of photographic coverage at events, reinforcing our commitment to a safe and transparent environment for the commercialization of photographs.
Overview
Fotto acts as a technology platform for the commercialization of photographs, where all content related to the sale of photos — referred to as galleries or events — is created and made available directly by its users (photographers or photography companies), through their personalized store Running Land Fotos, and not by Fotto itself.
That is, Fotto works as a collaborative digital environment, which connects those who produce professional images with those who want to buy them, without the platform creating the published content.
Content Reporting Channel
Fotto has a formal channel for receiving issues related to inappropriate or improper content, and issues of exclusivity of photographic coverage at events, accessible directly on the platform www.fotto.com.br as well as in the personalized store Running Land Fotos.In this way, anyone can access the respective gallery/event or a photo to report the content.
How to report - Step by step
This is the official path to report content:- 1
Access the event/gallery or a photo and select Report
When entering the gallery/event page or viewing the photo, simply click the three dots (⋮) and select Report. - 2
Describe the reason and details
Objectively describe the reason for the report. - 3
Attach evidence
Add documents or proof that can support the report, such as contracts, authorizations signed by event organizers or business owners, screenshots, or formal notifications. - 4
Confirm your contact details
Provide an email or phone number for a response. If representing a company, also include the legal name and the CNPJ (if applicable).
The Fotto team will carry out a technical and documentary analysis of the case and, when applicable, will contact the photographer or company responsible for the content for validation and clarifications. Based on the analysis, the Fotto team may temporarily or permanently remove the reported content, request information adjustments, require additional documents from the responsible party, or apply warnings and other measures provided for in the Terms of Use of the platform.It is also worth noting that Fotto is not responsible for the individual actions of its users, nor for incidents arising from the use of the platform. We act as technological intermediaries and ensure that the space is safe and reliable, but the primary responsibility for the content published lies with those who create it.Community support is essential to maintain this commitment, as together we can strengthen respect for the platform's rules and applicable legal regulations.Questions? Contact us via email: [email protected]In compliance with the General Data Protection Law (Law No. 13.709/2018), Fotto designates as Data Protection Officer (DPO) the person responsible who is available for contact at the email: [email protected]